How to Drop In on an Echo, Echo Show, or Echo Dot

With Amazon Echo, you can drop in on other Echo devices, allowing you to speak to friends and family through your smart speaker.

While you can’t drop in on people without permission, you can drop in on Echo devices in your home and on Alexa contacts who have granted you permission. You can even start group conversations by dropping in “everywhere” (on all of the Echo devices in your household). The feature serves as a fun way to keep up to date on all the goings-on in your home.

Step 1: Download the app

First, ensure you have the Alexa app downloaded on your Android or iOS device (and that is it is the latest version). You will need two different Echo devices for Drop In to work: With the app, you can drop in on other Echo devices, but you can’t receive a Drop In call via the app. Once you’ve downloaded and launched the app, you should be prompted to set up Alexa Calling and Messaging. If you aren’t, tap the speech bubble at the bottom of the screen to sign up and fill out your contact information.

Step 2: Enable Drop In on devices

The Drop In feature might be turned off in the app, so you may have to opt in to use Drop In. Head to the icon on the bottom of the Alexa app that says Devices. In the devices menu, choose the device on which you want to enable the Drop In feature.

In the Echo device settings, look for the section that says Communications, and select it. The Communications section will have a Drop In section. Make sure that Drop In is turned on. You can select it and choose between On, Off, and Only my household.

With Drop In enabled on all your Echo devices, you should be able to initiate household drop-ins just by saying, “Alexa, drop in on,” and then say the specific name of the Echo device. If this is all you want to do, then you’re good to go. However, you can also enable drop-ins outside your house if you want to, and permitted contacts will be able to drop in on your Echo.

Step 3: Enable your profile Drop In

To make Drop In calls via the Alexa app and have others do the same, you’ll need to enable Drop In on your profile. Fortunately, this is very easy to do. Simply select the Communicate bubble at the bottom of the Alexa app, and then select the Drop In icon at the top. Alexa will pop up with a message on how to enable Drop In by going to My Profile. Once there, make sure the Drop In section is enabled, and if it isn’t, select it to enable it.

Step 4: Enable contact’s Drop In and ask them to do the same

Now, it’s time to enable Drop In for other contacts you may have. Select the Communicate icon again, choose the person icon in the upper right corner to go to your contacts, and choose the contacts you want to talk to. You will notice they have Alexa Calling & Messaging under their name if they have an Echo device or Alexa account, signifying you can enable Drop In for them. Under Permissions, make sure the Allow Drop In option is chosen for the contacts you want to have Drop In enabled for on your device.

However, it’s important to call up your contact and have them do the same for your contact info unless you only want the Drop In option to be a one-way communication tool. Additionally, if you want to set up drop-ins for your kids or other family members instead of just devices, you can create contacts for them here, and enable those drop-ins as well, so you can call them by name when giving commands.

Step 5: Begin calling

After the setup is complete, you’re ready to try out a call. You activate the feature by speaking the word you’ve chosen to enable its capabilities, then you say, “drop in on [person’s name]” and your device should ring that person. You can also go directly to the Contact page and select the person you want to call. 

When someone drops in on you, the light ring on your Echo will pulse green, a tone will sound, and they will be connected automatically, allowing them to hear anything that is within range of your device. If you and your contact are using devices equipped with a screen, the video will appear somewhat distorted for several seconds, so you have an opportunity to get ready. There are verbal and tactile options to leave a video while remaining on the call, namely either saying “video off” or pressing the onscreen Video Off button.

If you hate the idea of drop-in calls disrupting your privacy, you don’t have to have them turned on. Echo has a Do Not Disturb mode that prohibits drop-in calling which you can activate or disable at your discretion.

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