You may be wondering how the common workplace is automating nearly everything using automation and robotic technology.
Well, there’s not a business on earth that doesn’t want to a) increase productivity, b) lower labour costs and c) minimise errors.
Among a few other prized objectives, these three operational goals are universally coveted. For businesses big and small, fulfilling these core drivers, i.e. reduce costs and errors while improving productivity, could result in unprecedented growth, but how does one achieve such lofty targets?
The answer is with technology and, most notably, automation.
Once upon a time, industrial sector workplaces were characterised by endless production lines populated by warehouse and factory workers performing repetitive (and, for lack of a better word, mindless) tasks.
Today, such tasks are usually performed automatically using automation and robotic technology – this is how modern businesses in those industries can drive productivity, save on the costs of labour, and minimise human error elements in their processes. Vitally, it means that a business can focus its attention on other high-value areas while some of the more menial work carries on in the background.
Automation – where’s it happening?
In this article, we’re going to look at exactly how today’s modern workplaces utilise automation to achieve maximum efficiency and drive growth. Take a look!
Using automation for administrative tasks
One of the most common ways that automation helps modern workplaces are in their administrative processes.
HR, Health & Safety
Automation has been a major boon for HR procedures, health and safety regulations, internal and marketing communications and more. Countless software packages help automate payroll procedures, for example. From QuickBooks to Xero, automated payroll tools do away with manual payroll tasks and many accounting tasks that were previously very time-consuming.
There are even automation tools to help new staff with the onboarding process and email automation packages. Businesses can compile huge mailing lists to promote services and share news (all while adhering to GDPR compliance). Email automation is one of the more common forms of automation, enabling businesses to send hundreds of personalised emails simultaneously – as you can imagine, a monumental time-saver.
Administrative tasks have long been known for their somewhat repetitive nature, so with automation, businesses can reduce labour in these areas and spend that time elsewhere.
Machine learning for more important administrative tasks
Automation has proved hugely important for HR processes, from the menial to more important work like business acquisition and recruitment. Countless businesses worldwide are using machine learning to sift through large amounts of data to highlight potential candidates. This, combined with more traditional recruitment strategies, can help the recruitment process along.
Customer service assistance
Many of today’s modern businesses use chatbot assistance to help users with any straightforward help and guidance.
From general enquiries to ongoing delivery updates, a chatbot can handle all kinds of queries without a human at the end of the line. Of course, chatbots can also direct customers to a human should they need specific help that a chatbot can’t provide.
There are countless benefits for businesses with chatbots, the most significant being 24-hour availability and giving customers instant responses. Both examples save businesses huge amounts of time and money.
Digital signature technology
For many large-sized modern businesses, day-to-day operations are on a global scale. Or, at least, across vast towns and cities.
The introduction of digital signature technology means that one business associate can sign a form from halfway across the world. Not only is this a location benefit, but it also helps reduce approval times that can delay the whole process. If a small form prevents a valuable deal from being completed, you’ve got a big problem.
As a form of corporate automation, technologies like DocuSign can expedite previously lengthy processes, helping companies do business faster while adhering to all due diligence.
Manufacturing and production line automation
For businesses in manufacturing and other industries, robotics and automation make it possible for menial and repetitive tasks to be carried out by carefully controlled and hyper-accurate technology. This way, you can focus on other areas of your business that may warrant closer concentration. These are the kinds of high-value, bottom line benefitting areas which come with direct ROI.
Take companies like Junair Spraybooths, for example. Using sophisticated automated spray systems, they can maximise productivity and speed up processes while maintaining the same high-quality paint finish. Like countless others in the industry, automation has proven instrumental in demonstrating value and ROI.
How is automation occurring in your business? From administrative tasks in the office to increasing productivity on the factory floor, there are many benefits to bringing automation into your workplace. Watch this space as we will continue to let you of developments in automation, AI, Natural Language Processing and more.